What We Collect and Why We Collect It
When you create an account with us, we collect the details you provide during registration — your name, contact number, email address, and preferred payment method. When you transact using Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference, amount in RM, and
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timestamp so we can reconcile your account wallet accurately. We also collect device information — such as browser type and operating system — to keep your session secure and to detect unusual activity. Our system logs your IP address during login so we can flag access
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attempts that do not match your usual pattern. We do not sell your personal data to third parties. Data shared with payment processors — including those handling DuitNow and FPX transfers — is limited to what is strictly required to complete your transaction. Where local law
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governs data handling in Malaysia, our practices align with those requirements. Access to your information within our team is limited to staff whose role requires it, and all access is logged. If you are in Kuching or Kota Kinabalu and accessing via mobile, the same data
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protections apply regardless of your connection type.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.